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Young woman withdrawing cash from an ATM.
BANKING AND FINANCIAL SERVICES

Make enduring relevance possible with agility and innovation

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CHALLENGES IN THE FINANCIAL SERVICES MARKET

Build lasting success in a fast-changing financial market

In a rapidly changing industry, cutting-edge technology is mandatory and no longer a differentiator. Let's work together to transform the full customer experience into your new competitive advantage.

TURN CHALLENGES INTO POSSIBILITIES

Navigate complexity with confidence

Implement tailored solutions to simplify and transform your operations, making them simpler, faster, and safer.








WHAT WE CAN DO TOGETHER

Lead with deep banking expertise

Count on our extensive experience in developing solutions from strategy to execution across all banking segments, and around the world.

Everest Group PEAK Matrix® BFSI

TP was recognized as a Leader in Everest Group’s PEAK Matrix® for Banking Operations Services

TP was recognized by Everest Group as a Leader and Star Performer in the Banking Operations – Services PEAK Matrix®, for its vertically aligned and technology-enabled banking operations portfolio, TP.ai architecture, and TP Service-in-a-Box framework. This leadership position is reinforced by its scalable delivery, modular solutions, and strong buyer feedback.

TP’s banking operations portfolio reflects a measured shift from CX-led execution toward vertically aligned, platform-supported delivery. These capabilities have contributed to TP's position as a Leader and Star Performer in Everest Group’s Banking Operations Services.
Dheeraj Maken Practice Director at Everest Group
RECOGNIZED LEADER

Trusted by BFS clients with what matters most: their customers

As a trusted ally to many of the world’s leading financial institutions, TP offers the most human-centric, digitally advanced solutions in the industry. 

REAL RESULTS​

We’re only successful when our clients are

Banking and financial service companies around the world already trust TP with what matters most, their customers. Let’s apply these proven best practices to your business.

TP has​ been an innovative company​ – not only in day-to-day​ flexibility, but also in adapting​ to our demanding market.
Operations Director​ for a leading, multinational bank​
Harvard Business Review Analytic Services Redefining the Back Office with AI white paper thumb
WHITE PAPER

HBR research: AI in the banking and financial back office

A Harvard Business Review Analytic Services report examines why some back-office AI initiatives create lasting advantage while others stall, a pressing question for banks and financial institutions whose onboarding, KYC, lending, and payments operations shape customer trust. The biggest barriers sit in culture, partnerships, and change management. Mamta Rodrigues, TP's Global Chief Client Officer for BFSI & Retail, explains how back-office AI changes who makes decisions and how decisions are made.

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CLIENT STORIES

46% end-to-end resolution with secure, compliant banking support

In an industry where customer trust, data privacy and regulatory compliance are non-negotiable, Sparda-Bank West turned to TP.ai Connect to support a critical digital banking migration. The hybrid human + AI platform delivered 46% first-call resolution while maintaining full traceability, governance, and compliance controls. See how banking institutions can leverage compliant, intelligent orchestration to boost efficiency, improve CX, and safeguard risk-sensitive operations.

STRATEGIC INSIGHTS

Explore what’s possible in banking

Discover what’s possible for your banking operations

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